As voice technology gets more efficient and accurate, it could be easier for many people to conduct their banking by just talking to a virtual assistant on their phone, instead of entering information manually.įor the same reasons that online banking and mobile banking services have become more prevalent, several banks offer a more comprehensive range of virtual assistant capabilities. More people are getting accustomed to using voice-activated devices like Alexa, Siri and Google Assistant to do their everyday web searches, manage tasks, get directions, ask questions or give commands to smart devices within their homes. Using the power of artificial intelligence (AI), these virtual assistants can help customers save time on basic banking tasks and get more value out of their bank accounts. If appropriate, we can conduct a simple security assessment for free to know for sure if your network and data are safe.In recent years, several major banks have launched new banking virtual assistants to help customers manage their online banking and everyday inquiries. While it’s a little weird that Apple may know that your favorite musician is actually Taylor Swift, it’s much worse if your business data gets stolen or locked down and you’re out of business until you pay ransom to hackers.Ĭlick here to schedule a brief 10-minute call to discuss your situation, needs and concerns. These risks can be mitigated and monitored, and existing vulnerabilities can often be eliminated, simply by having the right software updates installed. Most data breaches come from malicious links in e-mails old, unpatched security vulnerabilities in software and unsuspecting employees taking actions they shouldn’t be taking. Second, you need to know that if your data is going to be stolen, it’s probably NOT through Alexa, Siri and Google. ![]() Norton (the antivirus people) has a three-step way to do that at: That’s probably a little extreme for most, so here are two things that actually make sense.įirst, you can take some basic actions to disable a few of the “eavesdropping” features built into your smart devices. So, what do you do? Do you stop using smart devices, get rid of your phone and build a house in the woods? You’ve got to remember, the privacy policy isn’t there to protect you – it’s there to protect the companies that create them! These are just some of the highlights from their privacy policy, which is a lengthy 15 pages. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes, using their own cookies or similar technologies. For example, we share information publicly to show trends about the general use of our services. ![]() We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers, developers or rights holders.We will share personal information outside of Google if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary.Names of apps installed on your device and shortcuts you added through Siri.Labels for items, such as people names in Photos, Alarm names and names of Reminders lists.Names of accessories, homes, scenes, shared home members in the Home app, and Apple TV user profiles.Names of your devices and those of your Family Sharing members. ![]() Contact names, nicknames and relationships (for example, “my dad”), if you set them up in your contacts. ![]() When you use Siri and Dictation, your device will send other Siri Data, such as: In this blog, you’ll see that your devices are listening to you and using and distributing the information they get, and how to protect yourself while still using the features these smart devices offer.Ĭhances are when you activated Siri, Alexa or Google Assistant, it asked you to accept the terms and conditions, which you did, without reading or listening to them.Ī quick search of the terms for Siri ( ) advises you that: However, you probably didn’t realize how much they are listening to you or what they do with the information they collect. Have you ever had a conversation about a topic, and then later that day you start seeing news, ads or updates about that subject, and said to yourself, “This can’t be a coincidence”?Īccording to Norton, who you may remember as an antivirus software company and who now also owns LifeLock, your smart devices ARE listening to you because that’s their job.
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